If you have complaint against private Bank like ICICI and HDFC Bank.
The relevant addresses to complain for Delhi region are:
Ministry of Finance, Banking Division
Shri Amitabh Verma,
Joint Secretary (Banking),
Room No. 6, 3rd Floor, Jeevan Deep Building,
New Delhi – 110001.
Phone 23342287 (O)
C/o Reserve Bank of India,
Jeevan Bharti Building,
Tower No.1, 7th Floor,124,
Connaught Circus,New Delhi – 110 011.
Tel : 372 5445/372 5219 Fax : 011-372 5218
I have many complaints against ICICI Bank… lodging my complaints within next week.
In yesterday newspaper, there was a news article, which refers Foreign remittance through ICICI Bank as ICICI Bankâ€™s online remittance is real time … this is very much misleading and I have evidence in the form of tracking numbers that it takes not less than 7-8 days and on many occasions, an account holder has to lodge complaint after waiting for more than a week, then only money is credited to the account. And the exchange rate provided is the lowest for the day.
This is the way ICICI and other Private Banks mislead Public.
Further, I opened up a new account with ICICI Bank, Ashok Vihar, last month, where representative mis-represented the facts and filled up the form himself and provided the address, that was never intended. And if in the beginning, it was made known, something else was required which we can never produce, we would never had open up the account. But shameless employees don’t understand a thing and keep on emailing like defeated soldiers … the same reasons again and again (15 emails received and replied so far) .
They also made promise that their represenatative will visit us again for sorting out the problem, but nobody is turning up… as they don’t have anything in defence and one of the employee of Ashok Vihar Branch has already admitted the mistake of the other employee but other senior officials seem to have EGO problem.
And not refunding the amount but telling us to fill up the closure of account application form, where they will deduct Rs 500/- and pay the Balance. This goes to show their real character because the Branch has been provided clear powers to waive off Rs 500, but still they want to levy it… as this is the major source of income for ICICI bank i.e. to mis-represent the customer and then deduct the charges and close the account.
This was also proved by the fact… when they issued me two cheque books, when I asked for one and charged for both. And many other complaints, already posted here… http://blog.guru/weblog/index.php?p=85