• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • Blogging
  • Law
    • Consumer Law
      • Sify BroadBand
    • Cyber Law
  • Technology
    • Internet
    • Software
    • WordPress
  • News
  • Quotes
  • Others
    • Economy
      • Stock Markets
    • Entertainment
      • Humour
      • Movies & Television
      • Music
    • Photography
    • Sports
      • Cricket
      • Football
  • Press
    • Mumbai Mirror…
  • Contact

Blog.Guru

Blog.Guru

You are here: Home / Law / Press Update: ‘The Hindu’ reports SIFY case…

Press Update: ‘The Hindu’ reports SIFY case…

11/26/2006 By Blogger 2 Comments

Today’s edition of “The Hindu” reports the case on Page 3 as follows:

“Sify ordered to pay damages”

Ankur Raheja V SIFY Limited

Online available at: http://www.hindu.com/2006/11/26/stories/2006112610140300.htm

`Reducing the promised broadband speed is deficiency of service’

 

NEW DELHI: His broadband connection was meant to be a highway to the worldwide web, but proved to be a roadblock for Archer. Having bought a Sify broadband connection that claimed to provide a minimum speed of 256 Kbps, Mr. Raheja found out that like the lack of speed, most of the promises made by the company were only on paper. Determined to get his due, he took the company to a consumer court.

While the District Consumers Disputes Redressal Forum V here had earlier dismissed the case on the grounds of it not being maintainable as the matter was under the jurisdiction of the Telecom Regulatory Authority of India (TRAI), an appeal against this order was filed in the State Commission, which remanded the case back to the Forum.

The District Consumers Disputes Redressal Forum V held Sify guilty of deficiency in service for not providing the required speed and directed it to refund Rs.1,200, the amount paid by Mr. Raheja for two months. The company was directed to pay Rs. 5,000 as compensation for causing mental agony and harassment, and Rs. 2,000 towards cost of litigation.

A bench presided over by K.S Khurana observed that promising to provide a connection having a minimum speed of 256 Kbps, and then reducing the speed to 14 Kbps after the customer downloaded 750 MB of data per month, “cannot be said providing proper services in any manner”. Moreover, concealing the hidden conditions and not redressing the grievances of the complainant, who made several complaints, “amounts to deficiency in service”, the bench stated.

For clarification… the newspaper missed to point out that 256 Kbps became the claimed speed, in view of definition of BroadBand laid down by TRAI. Anyway, this was really required to expose SIFY broadband… the story is lying with few other journalists too… 

The SIFY case was supported by SIFY Customers all around India, at this Blog, which all was produced as evidence before the court: 

  • http://www.blog.guru/law/sify-broadband-relief-asked-for/ (453 Comments)
  • http://www.blog.guru/sify-broadband/sify-broadband/ (78 Comments)

Related Posts:

  • SIFY Success....
    SIFY Success....
  • SIFY inspires Hotwire...
    SIFY inspires Hotwire...
  • I am back !!!
    I am back !!!
  • Press Update: TOI & 'TODAY' dated 05 Dec
    Press Update: TOI & 'TODAY' dated 05 Dec

Filed Under: Consumer Law, Internet, Law, Press, Sify BroadBand, Technology

Reader Interactions

Comments

  1. Sudeep says

    11/27/2006 at 11:38 am

    Good Job Once again. apart from it if we could reach to TV Media also then it would be great as they are good in these kinda situation. Just yesterday i was watching a TV Show on Star News where an old fella filed a compain againest the HaldiRam and they give it a good coverage. It’s something related to consumer rights. we can try those program also. In Fect in delhi Aaj Tak is more famous.

    Reply
  2. Archer says

    11/27/2006 at 11:55 am

    Ya I have been a regular viewer of ‘Insaaf Ka Taraazu’ program for a long time.

    Just not able to locate the email ID and yesterday after haldiram they turned to some important news… in between !

    Reply

Leave a Reply Cancel reply

Primary Sidebar

What’s New !

Net4 India Limited / Net4.com – Undergoing Resolution Process

Podcast.com starts redirecting to Amazon’s Audible !

OYO Rooms first UDRP – OYOLIFE.com

Nalli.com (India) files for UDRP/Domain Dispute over NalliGroup.com

Amazon Order No 871-1551161-6225925 – A Scam

About

This blog was originally launched on 15 August 2004, more than 15 years back, at a .com domain in the personal name of the author. The Hello World post is available here.

Keep up with he latest updates from this Blog. Sign up below with your email address to receive updates !

Tags

Admissions Advocate ATM Authority Bank Citibank Commands Consumer Court Credit Card Delhi Fraud High Court Hindi Medium ICICI ICICI bank India Infomedia Law Linux Love Lyrics Mobile Movie PHP PIL Programming School Supreme Court

Footer

  • Home
  • About
  • Law Guru
  • Cyber Guru
  • Security Guru
  • Disclaimer
  • Contact

Comments

  • Sanjay Mishra on IITs Blacklist startup and others over placement complaints from students
  • Blog.Guru on Spamming by ShopAtBest.com / Door2Inbox.com
  • Noyon Jyoti Parasara on Spamming by ShopAtBest.com / Door2Inbox.com
  • Blog.Guru on Spamming by ShopAtBest.com / Door2Inbox.com
  • Blog.Guru on Hindi Medium – Harsh Reality of Delhi School Admissions

Search this site…

Copyright © 2023 All Rights Reserved · Blog.Guru · Log in